Withdrawals and Refunds

You may withdraw from an online self-paced course at any time before taking the final examination or submitting the final paper with no prejudice to your academic record. A withdrawal request form is included in the online course materials. You may also use the Withdrawal form located on our Web site. Once you have requested to withdraw from a course, you cannot be reinstated. You must fill out a new enrollment form and pay the full course tuition and fees to enroll in the course again.

Not completing a self-paced course

If you do not complete the course requirements by the end the six-month course completion period, your enrollment will expire and you will be dropped from the course. The course will be removed from your University of Illinois transcript if you do not finish it. Your tuition and fees will not be refunded.

Refund schedule and information

• Enrollment is rejected: full refund is made
• Withdrawal request is received during the initial period (from the date of enrollment until 5 PM on the tenth working day following the date of enrollment) and fewer than half of the course lessons have been submitted: tuition minus administrative and instructional fees and $12 per lesson submitted will be refunded
• Withdrawal request is received after the initial period but within four weeks of the date of enrollment and fewer than half of the course lessons have been submitted: tuition minus the cost of one credit hour and $12 per lesson submitted will be refunded
• Withdrawal request is received within four to seven weeks of the date of enrollment, and fewer than half of the course lessons have been submitted: one-half of tuition charges not to exceed the refund due during the first six weeks of enrollment, minus $12 per lesson submitted, will be refunded
• More than one half of course lessons are submitted by student regardless of when withdrawal request is made: no refund is possible
• No refunds are possible after the first seven weeks of enrollment.

** The administrative fees of $50 per credit hour and a $50 Instructional Support and Materials fee are nonrefundable in any situation.

NetMath Drop and Refund Policy

To drop or withdraw from a course, students must submit a completed Change of Status Form. Students who wish to withdraw from either program may do so at any time during the course timeframe. Tuition refunds and/or credits are processed according to the pro-rata refund policy. For high school students enrolled in a nine-month term, the refund period is based on a student’s course enrollment date; the percentage of tuition refunded decreases on a monthly basis.

For adult students enrolled in a 16-week term, the pro-rata tuition refund timeframe is calculated as follows: A student's start date is set as two weeks after our office officially registers a student in a course (the two-week delay between registration and course start date in 16-week sections is intended to allow time to acquire software and resolve technical issues). The end date is the date that our office receives a student’s Change of Status form. Students in 16-week courses have 10 weeks from their enrollment date in which to drop or withdraw from a course and still receive a partial tuition refund.

The pro-rata refund policy is always effective regardless of whether a student did or did not begin a course. The administrative course fee is non-refundable. For questions about dropping NetMath courses and to verify eligibility for a partial tuition refund, contact us at 800-252-1360, ext. 36305, or by e-mail.

Math Teacher Link Drop and Refund Policy

To drop or withdraw from a course, students must submit a completed Change of Status Form. Students who wish to withdraw may do so at any time during the course timeframe. Tuition refunds and/or credits are processed according to the pro-rata refund policy (from a student’s course enrollment date, the percentage of tuition refunded decreases on a weekly basis).

The pro-rata tuition refund timeframe is calculated from the date that our office officially registers a student in a course(s) to the date that our office receives a student’s Change of Status form. Students have 10 weeks from their enrollment date in which to drop or withdraw from a course and still receive a partial tuition refund. The refund policy is always effective regardless of whether a student did or did not begin a course(s). The administrative course fee is non-refundable. For questions about dropping or withdrawing from Math Teacher Link courses and to verify eligibility for a partial tuition refund, contact us at 800-252-1360, ext. 36305, or by e-mail at oce-registsec@ad.uiuc.edu.